Frequently Asked Questions About Catara Med Spa
These are the questions we hear most often from clients in Algonquin and the towns around it. They cover the practical side of visiting us: how we handle payments, whether you need an appointment, what a consultation involves, and how our membership works.
If your question is not answered below, just ask. No upselling. No pressure.
Do you accept insurance?
We do not accept insurance. We do accept HSA and FSA payments, along with CareCredit and Cherry financing.
What payment methods do you accept?
We accept all major credit cards and cash, as well as HSA and FSA payments. We also accept CareCredit and Cherry payment plans.
Where are you located?
We are in the heart of the historic downtown area of Algonquin on Rt. 31 (Main St). We are on the west side of the street, in a beautiful Victorian building.
Our address is 308 South Main Street, Algonquin, IL 60102.
Do you accept walk-in appointments?
Yes, the Algonquin clinic accepts walk-ins for certain types of appointments, but calling ahead is always best. What is open changes from day to day, and the team at (847) 658-1300 can tell you what is available before you come in.
How do I know which treatment is right for me?
Your complimentary consultation decides it. Every appointment at Catara starts with one, where your provider learns what you want, your time frame, and your budget, then builds a plan that fits all three.
If something is not right for you, we will tell you. If there is a better option, we will explain why.
How much do you charge for an initial consultation?
Our initial consultation is complimentary. Every appointment starts with one, so there is no consultation fee to sit down and plan your treatment with us.
Do you offer discounts or savings throughout the year?
Yes. Catara runs specials throughout the year, and the Complete membership adds discounts on Botox, dermal fillers, and medical weight loss. Specials change, so the team at (847) 658-1300 or your provider at your next visit can tell you what is running now.
Am I able to request a specific provider?
Of course. You can request a specific provider when you book, and you can read our provider bios on our website first if you would like to get a feel for the team.
How does your membership program work?
We have two levels to our membership. The Essential offers a monthly regimen to help maintain a healthy skin barrier and keep your skin looking its best. The Complete offers the same, but it also includes discounts on Botox, dermal fillers, and medical weight loss for those looking to do a bit more.
Can I bring a friend?
Of course. You are welcome to bring a friend or a family member along to your appointment.
Do you host private events?
We do. We host parties inside the spa as well as out in our gazebo and side yard.
Have Additional Questions?
If your question is not on this page, contact our team and we will answer it. We are happy to talk anything through before you book, and there is never any pressure to schedule.
Catara Med Spa
308 South Main Street
Algonquin, IL 60102
Phone: (847) 658-1300
Email: info@cataraspa.com
Hours
Monday: 9:00 AM to 3:00 PMTuesday: 9:00 AM to 7:00 PM
Wednesday: 9:00 AM to 7:00 PM
Thursday: 9:00 AM to 5:00 PM
Friday: 9:00 AM to 3:00 PM
Saturday: 8:00 AM to 3:00 PM
Sunday: Closed
You can also contact our team through our contact page.