Frequently Asked Questions About Catara Med Spa
These are the questions we hear most often from clients in Algonquin and the towns around it. They cover the practical side of visiting us: how we handle payments, whether you need an appointment, what a consultation involves, and how our membership works.
If your question is not answered below, just ask. No upselling. No pressure.
Do you accept insurance?
We do not accept insurance. We do accept HSA and FSA payments, along with CareCredit and Cherry financing.
What payment methods do you accept?
We accept all major credit cards and cash, as well as HSA and FSA payments. We also accept CareCredit and Cherry payment plans.
Where are you located?
We are in the heart of the historic downtown area of Algonquin on Rt. 31 (Main St). We are on the west side of the street, in a beautiful Victorian building.
Our address is 308 South Main Street, Algonquin, IL 60102.
Do you accept walk-in appointments?
We do accept walk-ins for certain types of appointments, but it is always best to call ahead. Give us a call at (847) 658-1300 and we will tell you what is open that day.
How do I know which treatment is right for me?
All of our appointments start with a complimentary consultation. It is during that consult that we get to know exactly what you want, your time frame, and your budget, and then we work with you on a plan that fits all of it.
If something is not right for you, we will tell you. If there is a better option, we will explain why. You can also send us a message through our contact page to get started.
How much do you charge for an initial consultation?
Our initial consultation is complimentary. Every appointment starts with one, so there is no consultation fee to sit down and plan your treatment with us.
Do you offer discounts or savings throughout the year?
Yes, we run specials throughout the year. Give us a call at (847) 658-1300 or ask at your next visit and we will tell you what is running right now.
Am I able to request a specific provider?
Of course. You can request a specific provider when you book, and you can read our provider bios on our website first if you would like to get a feel for the team.
How does your membership program work?
We have two levels to our membership. The Essential offers a monthly regimen to help maintain a healthy skin barrier and keep your skin looking its best. The Complete offers the same, but it also includes discounts on Botox, dermal fillers, and medical weight loss for those looking to do a bit more.
Can I bring a friend?
Of course. You are welcome to bring a friend or a family member along to your appointment.
Do you host private events?
We do. We host parties inside the spa as well as out in our gazebo and side yard.
Have Additional Questions?
If your question is not on this page, contact our team and we will answer it. We are happy to talk anything through before you book, and there is never any pressure to schedule.
Catara Med Spa
308 South Main Street
Algonquin, IL 60102
Phone: (847) 658-1300
Email: info@cataraspa.com
Hours
Monday: 9:00 AM to 6:00 PMTuesday: 9:00 AM to 8:00 PM
Wednesday: 9:00 AM to 6:00 PM
Thursday: 9:00 AM to 8:00 PM
Friday: 9:00 AM to 3:00 PM
Saturday: 8:00 AM to 2:00 PM
Sunday: 8:00 AM to 2:00 PM
You can also contact our team through our contact page.